What payment methods can I use when paying for an order？
We accept the following payment methods, you can choose anyone when paying for an order, we take your privacy seriously, therefore your information is safe with us.
Here are the four payment methods that we accept:
Will I be charged an International bank fee or transaction fee when ordering?
Depending on where you are ordering from, you may incur a 2-3% international transaction fee from your bank. This charge comes directly from your bank and is outside of our control.
Is my personal information safe when ordering online with Pewox?
Pewox takes your shopping security very seriously.
Every order is processed through a secured checkout system and we are certified Level 1 PCI DSS compliant.
The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information.
We're always investing resources into the latest online security protection, so rest assured, you can shop safely and securely with us!
What should I do if there is a payment error?
If you are experiencing error messages when making a payment, please make sure you've entered all of your card information correctly. If you continue to receive the payment error message, you will need to contact your bank or card issuer.
Email us: firstname.lastname@example.org（reply within 48 hours on working days）
Call us: +86-180-6410-0540 (All Customers, Service in English Only)(Mon - Fri: 10AM - 6PM GTM+8)
Company address: Room 1005, Universal International Center (K6-4), Songzhu Road, Wuchang District, Wuhan City, Hubei Province, Post code: 430061, China（NOT RETURN ADDRESS）